Any person who has registered with the income tax website http://www.incometaxindiaefiling.gov.in and has forgotten the password can reset the password using the OTP Method.
Step # 1: Click on “Login Here” in the income tax website.
Step # 2: Click on “Forgot Password?”
Step # 3: Fill in the details
User Id is PAN
Step # 4: Choose the option – Reset using OTP
Step # 5: Select one of the following options :
- Option A: Registered Email ID & Phone No.
- Option B: New Email ID & Phone No.
Option A – Registered Email Id & Phone No.
- Registered Email Id & Phone No. will be displayed
- Click on “Validate” PIN’s will be sent to the email & mobile phone.
- Enter the PIN in the website and click on validate
- On success enter the new password and click on confirm
- Click on “Submit”
- Once the password is reset, a success message will be displayed and after 12 hours your account can be accessed using the new credentials.
Option B- New Email ID & Phone No.
- If you have efiled you returns before then it will ask for details such as 26AS TAN, OLTAS CIN, Bank account no used to file the income tax returns.
- In case you haven’t filed your returns before then it will ask for the new email Id & Phone No.
- Click on Validate
- OTP will be sent to your email & mobile
- Click on Submit
- Once the password is reset, a success message will be displayed and after 12 hours your account can be accessed using the new credentials.